Our Services

Your trusted advisor as your IT partner

Four core programs that can be built up over time to give you complete IT systems support — from managed monitoring to full CIO-level services.

Managed Services

Proactive IT that prevents failures before they happen

One of the major challenges in maintaining a computer network is predicting what will fail and when. By combining regular, comprehensive preventative maintenance with robust real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets. Fewer failures means higher productivity, higher revenue per employee, and dramatically less security risk.

Program Advantages

  • Increased productivity: continuous insight into your network reduces the business impact of IT failure and dramatically improves mean time to resolution.
  • Reduced business impact from IT failures: preventative maintenance plus remote monitoring keeps your network stable and reliable.
  • Eliminating emergency downtime: we work extensively to reduce or eliminate emergency outages that cause lost productivity and revenue.

24/7 Service Health Checks

  • Building a clear picture of each server & workstation
  • Producing reports on issues and highlighting potential risks
  • Updating and upgrading software, enhancing performance
  • Reducing downtime with on-going support and C-level reporting

Program Features

  • 24x7 advanced performance monitoring of all critical network devices
  • Self-healing scripts handle repetitive issues immediately
  • Scheduled preventative maintenance for servers, workstations and network devices
  • Multi-factor authentication — a requirement, not an option, for critical infrastructure
  • Security & patch management — web filters, log analytics, endpoint protection, and up-to-date Windows patches
  • Password management and dark web scans for breach exposure
  • Network vulnerability scans and intrusion prevention
  • Network Operations Center — remote support and active monitoring
  • Fully managed networks, cybersecurity training and compliance reviews
  • Backups & archiving — server, workstation and M365
  • CIO-level reporting, monthly account management and quarterly business reviews
Core Security

Complete protection for your business

"Almost 50% of small businesses shut down external network access during serious external attacks; for many businesses, this can cause crippling revenue loss." — Gartner

Our Core Security program acts as the first line of defense against viruses and security threats caused by outdated security software and unpatched systems. We provide the skilled IT resources and enterprise-class security software you need — so the safety of your network never rests in the hands of individual employees keeping their own workstations patched.

Managed Security vs. Stand-alone Software

  • Proactive, comprehensive security monitoring and management
  • Centralized deployment and updating for coverage and consistency
  • Automated management processes that avoid errors and reduce costs
  • Expert IT skills instead of end-user decisions

Why clients choose Core Security

  • Reduce operating costs: a single virus can hit many machines and take weeks to eradicate — removing that risk saves money.
  • Protect critical assets: award-winning AV combined with patch management keeps Microsoft and 3rd-party applications current.
  • Comprehensive reporting: monthly reports demonstrate the effectiveness of the service.
Risk Intelligence

Managed risk & compliance — audit-ready, every month

In an industry governed by regulatory compliance? Getting audited can cost your organization thousands — but what if you already had the reports ready for the auditor? We have the technology and the know-how to prepare your HIPAA, PCI-DSS, GDPR, or other major compliance reports on a monthly basis. We'll tell you how you did, and put a project plan in place if you're not meeting requirements.

Secure sensitive client data

It's the reason compliance acts exist. Meeting regulatory requirements means you did everything the government suggested — protecting your business and your reputation.

Address issues quickly

Monthly reports give you time to resolve issues before the audit. Don't wait until you're paying fines and project bills at the same time.

Expert support and guidance

Our highly trained staff prepares reports the way auditors want to see them — and takes the time to make sure you know what's going on.

Total peace of mind

Never worry about being prepared for the inevitable audit. You'll be ready, and your IT will pass with flying colors.

Total Backup

Disaster recovery you never have to think about

"75% of small and midsize businesses rank data loss as the most significant risk to their business." — Applied Research

Your business data is the lifeblood of your company. Imagine losing a day, week, or month of data to inadequate backup processes. Our managed backup service automatically backs up all files — as frequently as every 15 minutes — for less than you'd expect. So, how much is your data worth?

Key Features

  • Delta-level technology: after one initial full backup, only incremental changes are stored — drastically reducing backup time, storage, network traffic and server load.
  • Restore to dissimilar hardware: bare-metal restores without needing an identical replacement server.
  • Virtual server support: one solution for physical and virtual servers.
  • Supreme flexibility: recover from nearly any point in time — one file or a full restore.
  • Fully managed: our NOC monitors the software and acts immediately on any issue.

Benefits

  • Low cost of ownership — fully managed for the same or less than a capital purchase you'd manage yourself.
  • Business continuity — quick restores for the systems that impact day-to-day operations most.
  • Safeguarded information — recover files, even older revisions.
  • Detailed monthly reporting — always know your data is safe.
  • Total peace of mind — centralized NOC management by experts, so you can focus on your business.

Let's get started

Many customers start with managed monitoring, then move to our fully managed solution with complete CIO-level services and support. Learn how our programs can work for your business.

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